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How daplay88 Protects Your Personal Data

At daplay88, your personal data is handled with clear processes — from account creation through to withdrawal verification.

Data encrypted at restDANA, OVO, GoPay, QRIS transactions securedNo data sold to third partiesRetention limited to legal requirementAccount deletion available on request

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What Information We Hold and Why

daplay88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with daplay88, we collect your name, email address, date of birth, and payment-method identifiers — including your DANA wallet ID, OVO phone number, GoPay-linked number, or QRIS reference — solely to process deposits and withdrawals and to verify account identity. We

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also record device metadata such as browser type and IP address for fraud-prevention purposes. Activity logs covering session times and game selections are retained for up to 24 months, after which they are deleted from active servers. Any data collected depends on local law and the
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specific services you access through our platform.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how daplay88 handles your personal data, you can reach our privacy team through any of the channels below. Our support desk operates 24 hours a day, seven days a week, so you can submit a data-access request or deletion request at any time and expect a written response within 72 hours of your submission being logged.

Team online

Live Chat — Privacy Requests

Open the chat widget inside your account dashboard and select 'Privacy & Data' from the topic menu. A dedicated agent receives your request directly during all hours, every day of the week.

Email — Data Protection Team

Send your full name, registered email and a description of your request to our privacy address listed in your account settings. We log and confirm receipt within two business hours of the email arriving.

In-Account Form — Account Settings

Navigate to Account Settings, then Privacy Centre, and submit a data-access or deletion request directly. The form timestamps your request and generates a reference number you can track inside the same dashboard.

HOW WE HANDLE DATA

Security, Retention and Your Account Rights

daplay88 applies layered security to every account — from the moment you enter your DANA or OVO details to the moment a withdrawal is confirmed.

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption. Payment identifiers — including QRIS codes and GoPay references — are never stored in plain text at any stage of processing.

Cookie Transparency

We use session cookies to maintain your login state and analytics cookies to understand which game categories you visit most. You can view and withdraw cookie consent at any time via the Privacy Centre in your account settings.

Data Retention Schedule

Account identity documents are held for the duration your account is active plus six months after closure. Transaction logs linked to DANA or OVO payments are kept for 24 months to satisfy financial-record obligations, then permanently deleted.

Third-Party Data Sharing

We share payment-reference data with DANA, OVO, GoPay and QRIS processors only to complete transactions. No personal profile data is sold, rented, or passed to advertising networks at any point.

Account Security Practices

Two-factor authentication is available for all accounts and we strongly encourage you to enable it via Account Settings. Any unrecognised login attempt triggers an automatic email alert to your registered address within 60 seconds.

Your Right to Request Changes

You may request a full copy of your stored data, correction of inaccurate records, or permanent deletion of your account by submitting a request through Live Chat or the in-account Privacy Centre form. We aim to complete these within five working days.

Your Privacy Questions, Clearly Answered

The questions below reflect what account holders in Indonesia most commonly ask about how daplay88 stores and uses personal data. If your question is not covered here, reach us via Live Chat or the in-account Privacy Centre — our team is available around the clock to respond in writing.

We collect your name, email address, date of birth, and the payment identifiers you register — such as your DANA wallet ID or OVO phone number. Device information like your IP address and browser type is also logged for fraud-prevention, as permitted by local law.

We share payment-reference data only with the processors required to complete your transaction — DANA, OVO, GoPay or QRIS. No profile data, browsing history, or game activity is sold or passed to advertising partners under any circumstance.

Identity documents are kept for six months after account closure. Transaction logs — including those tied to DANA and QRIS payments — are retained for up to 24 months to meet financial-record obligations, then permanently and irreversibly deleted from all active systems.

Yes. Submit a data-access request through the Privacy Centre in Account Settings or via Live Chat. We will compile and deliver a full copy of your stored data within five working days of your request being confirmed and logged with a reference number.

Open Account Settings, go to Privacy Centre, and submit a deletion request. Alternatively, message us through Live Chat selecting the 'Privacy & Data' topic. We aim to complete account and data deletion within five working days, subject to legal-retention obligations where local law applies.

We use session cookies to keep you logged in and analytics cookies to see which sections of the site you visit. You can review and withdraw consent for non-essential cookies at any time inside the Privacy Centre — changes take effect immediately on your next page load.

All payment identifiers are transmitted using TLS 1.3 encryption and are never stored in plain text. We hold only the reference needed to route or verify your transaction; full wallet credentials remain with the respective payment provider at all times.

How daplay88 Protects Your Personal Data

How to Reach Us About Your Data

Live Chat — Privacy Requests

Email — Data Protection Team

In-Account Form — Account Settings

Security, Retention and Your Account Rights

End-to-End Encryption

Cookie Transparency

Data Retention Schedule

Third-Party Data Sharing

Account Security Practices

Your Right to Request Changes

Your Privacy Questions, Clearly Answered

01 What personal data does daplay88 collect when I open an account?

02 Does daplay88 share my data with any third parties?

03 How long does daplay88 keep my account data after I close my account?

04 Can I request a copy of all the data daplay88 holds about me?

05 How do I ask daplay88 to delete my personal data?

06 What cookies does daplay88 use and how can I manage them?

07 Is my payment information safe when I use DANA, OVO, GoPay or QRIS on daplay88?

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